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Change is constant - we all know that. But leading people through change? In my experience, this is where many fall short! Is this something you’d like support with❓ Here are my 2 biggest tips… ➡️Communicate! And when you think you’ve said it enough, say it again - in a different way. People don’t resist change; they resist uncertainty. So, when we offer them honesty and clarity, even if it’s “we don’t have all the answers yet, but here’s what we do know”, it can make a huge difference to team morale. ➡️Collaborate! When you can, bring your team into the process early, as people support what they help to shape! A few years ago, I supported a family-run manufacturing business in Yorkshire transitioning to a new ERP system. The MD initially left comms to IT which turned out to be a big mistake. Morale dipped and productivity lagged. What did we do❓ We course-corrected by setting up weekly Q&A forums, nominating “change champions” from each department, and updating everyone weekly - even if there was no major update. 💞 The result❓ The implementation stayed on track, adoption rates were high, and staff felt part of the journey, not victims of it. What do you think❓
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