Firstly, lets look at the official definition of networking. According to Google, it's...
"the action or process of interacting with others to exchange information and develop professional or social contacts."
Whilst this is true to some extent, I believe if you want to create business from networking, you HAVE to connect with people on an emotional level. You HAVE to add value to them in some way. 
We've all heard the saying that "People buy people", yet on social media, this often goes out of the window. We just post our links and hope that lots of excited customers will come running to our door! Now that would be lovely but it just doesn't happen like that... (read more)

Yay... Whoop, whoop...Go Jo! 
Warning.. soppy post alert. 
Today I am celebrating writing 6 months of my Tip a Day for 365 Days challenge. ​I've questioned my sanity on more than one occasion over the last 6 months and honestly thought I'd lost the plot a few times! What was I thinking?
But I'm halfway there and it's been you lot that have kept me going. Your likes, messages, comments, words of gratitude and support really have made it all worthwhile. My passion is making a difference and that I get to do that on some small level with you lovely lot is one of the things that makes my heart sing...

​‘’One Step at A Time’’ Guest post by Elizabeth Withers. 
Over Thinking Is Exhausting
E Withers Cleaning was born in August 2017 with no idea of where to start and faced with the anxieties of going it alone. I kept it simple, locally based and prepared for little or no money coming in to begin with. We are a small cleaning business based in Bristol catering for domestic regular, end of tenancy/one off cleans and office cleaning.
​Starting a new business, even just the first thoughts of going it alone can be very daunting, trust me I know I’ve done it. Starting a new career in my mid 30s I thought I must be mad, but I went for it and I’m loving it. I’ve made both good and ...

Following on from Fridays Tip about when a customer is not always right, I'd thought I'd talk about when they ARE right.

In a nutshell, a customer is always right in THEIR mind. When a customer complains, they believe they have a valid point. Whether YOU think they do is not only a different matter, it's irrelevant to the customer.

Often, complaining customers just want to be heard. If you go back to them with the "Actually Mrs Customer, you are wrong and let me tell you why…" approach, you are likely to annoy them even further.