Are you ever surprised or shocked about how someone responds to you?

If so, your emotional intelligence skills may need a polish!

EI is something I talk about A LOT with my leadership and management clients. I think it more important than any other skill. And like any other skill, it can be developed with practice.

My non-negotiable, absolutely-must-do tip for anyone who wants to develop their emotional intelligence skills is to learn DISC profiling until you know it inside out and back to front...

You lead, manage, motivate, support and influence each of the 4 personality types in a completely different way. It forms the basis of all the other emotional intelligence skills such as communication, empathy, self awareness and self regulation.

If you are a leader or manager and not an expert on DISC, we need to speak!! 😀

Have you ever been caught off guard by someone's response to a request in work? Or personally?