If you are like many businesses, the answer could be - not often enough!
According to the book ‘No Rule Rules’, at Netflix it is tantamount to being disloyal to the company if you fail to speak up when you disagree with a colleague or have feedback that could be helpful. After all, you could help the business—but you are choosing not to. I really love this. It shows a culture of trust, both in the management team and in each other. I often encourage clients to run either an anonymous team survey and/or a 360 survey to find out how their people are really feeling. Sometimes I come up to some very strong resistance in the beginning, usually because they are scared of what they will find out and reluctant to make the changes they know their staff will ask for.
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