So, what does she mean by that? I hear you ask. Has she finally lost the plot? Well, the answer to the last question may be debatable, but here's what I mean...
When the shit has hit the fan, the sky has actually fallen down, and the worst that can happen has happened – I want you to act like a duck! While under the surface you may be frantically paddling away, all that your team, clients or customers will see is a serene, calm duck gliding across the surface of the water!
They don't need to see your meltdown or breakdown. They don't need to hear or see how stressed you are. Be a duck. (Or a swan if you want to be more elegant!)
Keeping your emotions under control is one of the signs of a true leader. Keeping you amused! Jo x
P.S. Join one of our MONTHLY MASTERMIND GROUPS FOR JUST £20 and help improve children's mental health at the same time. RIDICULOUSLY CHEAP business support for small and micro businesses!